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Mark R

Samsung Galaxy S3 Data Loss - Help

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I have a Samsung Galaxy S3 smart phone which last night reported an involuntary “Android update” and I now appear to have lost all calendar, notes, contacts etc .  Interestingly the text messages and apps were still there so I don’t think any kind of factory reset was involved.  I have had problems with the battery life and it recommends a certain battery power is available before doing an update, the battery was low and I wonder whether it failed during update and that’s why my apps and texts were there but not some of the other stuff.  Annoying as I wouldn’t have chosen to update with low battery and no backup!!


And no, I don’t have an older backup unless there’s something via Google or Cloud that I’m unaware of.


Has anyone had this experience of this and had any success in recovering data after such a disaster, and if so, how?


In the meantime, if you believe I had a mobile number for you, or you think I should have it anyway, please PM me your number.  Certainly I need Ady Croasdell's number please.




Mark R

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