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Private messages folder

Posted

Hi Mike

Decided to go through all my PMs and delete old ones I don't need to keep (there are around 580 messages).

I can't see how to view messages other then the most recent ones.

The pop up box accessed by clicking on the envelope symbol at the top right of the screen only shows the 25 most recent messages

The full page inbox only shows the 22 most recent messages and I can't see anywhere how I can move onto the next pages of older messages

Can you help please?

Thanks

Richard

 

 

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Posted

Richard 

first thing be make sure you are on the 'table' view

goto

https://www.soul-source.co.uk/messenger/

if you se a link to 'table view' that means you are not on it - if thats the case click the table view link

if you are now on the table view - you should be able to click on inbox and then see all your messages with a navigation bar above them , which should allow you to navigate between the different pages

 

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Posted (edited)

Hi Mike

That's what I have been doing, but I can't see any navigation bar to enable me to get past the first page of messages in "table view"

I just tried clicking on "default" view which opens a vertical list of messages on the left of the screen which does allow me to scroll down through the pages, but it's very slow to load each small batch of a messages

I've tried this using Chrome and Firefox and still can't see any way to navigate to later pages on the table view

Have also done a clean-up of cookies, browsing data etc.

Can you suggest anything else please?

Thanks

Richard

Edited by Premium Stuff

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Posted

 

on clicking on the inbox link, you should see something like this

inbox-index.jpg

 

after clicking on the 'inbox' folder icon you should see something like this...

 

email-inbox.jpg

 

 

 

let me know how this view differs from your own

and we can take it from there

 

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Posted

Thanks Mike

Been having this problem for a few weeks

I have been seeing pretty much the same as your screenshots with the exception of the page number option on the left of the blue bar on the second screen with the page numbers on, "next" and "page x of y"

This has been a  problem on both Chrome and Firefox (which I installed this morning)

I have just looked again, and now I can see the page number information that was missing this evening - so thanks very much for whatever you did to make it reappear

Cheers

Richard

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Posted
5 minutes ago, Premium Stuff said:

Thanks Mike

Been having this problem for a few weeks

I have been seeing pretty much the same as your screenshots with the exception of the page number option on the left of the blue bar on the second screen with the page numbers on, "next" and "page x of y"

This has been a  problem on both Chrome and Firefox (which I installed this morning)

I have just looked again, and now I can see the page number information that was missing this evening - so thanks very much for whatever you did to make it reappear

Cheers

Richard

think the issue was a limitation setting on the navigation which may have kicked in for your messages if they were spread over time a lot

have removed the limitation so if ok that must have been it

thanks for passing on, as other wise wouldnt be aware

mike

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Posted

No worries - thanks for sorting it out

Yes, my messages go back about 10 years

Cheers

Richard

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