Drew3 profile photo

Problems with music links on some sales sites!!

Posted

Hello Mike/site team.

For several weeks now I have been unable to open Des Parker's links on his sales pages.  At home on my iPad a click on the link brings up a grainy grey page with a small slim white line in the middle!  Here at work the links don't do anything!   Other links, such as YouTube links, work ok on both!

I have liaised with Des and he originally thought that it might be something at his end and stated that he would look into it.  I have informed Des that its still a problem but he hasn't really resolved anything or advised on what it might be.  Des hasn't informed that others have raised this with him, which makes me think that the problem might be at my end!

Has anyone else raised this with the SS team that they are having problems with certain types of links (I don't know the technical term for the type Des uses)?

Has something changed on SS which means my iPad and work's computer need to change something in response?

Any advice is much appreciated as I buy a lot of records from Des and being able to access the link is a real bonus.

Thank you in anticipation.

Regards.

Drew. 

Share this forum post


soul source url
Posted

ok will do it step by step

first check got right links....

do you see the below links ok (paperclip) ...

 

screenshot...

 

Untitled-3.jpg

 

Share this forum post


soul source url
Posted

@Drew3 can you see the actual links as above ok?

Share this forum post


soul source url
Posted

Morning Mike.

Yes, as stated in my post, all looks normal.  However, on the iPad, when I click the link it goes to the the attachment below.  I've liaised with Des again, he is pretty convinced the prob is at his end.

Regards.

Drew.

soul image

Share this forum post


soul source url
Posted

ok things a bit slow cause of the weekend

if seeing the links ok then it may be the sites attachment feature

how do you get on with other mp3s uploaded

do any others work for ya, as in download ok?

try this one

file_example_MP3_1MG.mp3

Share this forum post


soul source url
Posted

Exactly the same Mike!!!  Brings up exactly the same grey page. 

Regards.

Drew.

Share this forum post


soul source url
Posted
1 hour ago, Mike said:

ok things a bit slow cause of the weekend

if seeing the links ok then it may be the sites attachment feature

how do you get on with other mp3s uploaded

do any others work for ya, as in download ok?

try this one

file_example_MP3_1MG.mp3 1.04 MB · 2 downloads

 

ok, maybe a browser issue, will look deeper

 

can't test with a real world ipad till later in the week

if anyone using one out there can they have a go at downloading above mp3?

Share this forum post


soul source url
Posted
15 minutes ago, Mike said:

if anyone using one out there can they have a go at downloading above mp3?

I'm using a 5th generation iPad with Safari and it worked for me, no problem. See screen grab. 

The mp3 downloaded to the "Files" folder and played as it should.

Download-SoulSource.thumb.PNG.7a1ed64dfcbce1128cd1812e218c9259.PNG

Share this forum post


soul source url
Posted

drew

ok have tested with a 7th gen 2019 ipad 
all seems fine with this ipad

take it you are using safari on the ipad, if are could you maybe try another browser such as chrome?

also can you let us know which version ipad you are using?

 

Share this forum post


soul source url
Posted

Hi Mike.

No documentation now to tell me which model this iPad is!  Bought as new in Oct 2012 so pretty old!!!! Works fine with YouTube links from sales pages, just not with the above mentioned type of link as it wouldn't open another sellers similar link!!!

I suspect it is my pad.

Thanks for everything you have tried Mike, much appreciated.

Regards.

Drew.

Share this forum post


soul source url
Posted
57 minutes ago, Drew3 said:

Hi Mike.

No documentation now to tell me which model this iPad is!  Bought as new in Oct 2012 so pretty old!!!! Works fine with YouTube links from sales pages, just not with the above mentioned type of link as it wouldn't open another sellers similar link!!!

I suspect it is my pad.

Thanks for everything you have tried Mike, much appreciated.

Regards.

Drew.

can you not run firefox or chrome browsers on it?

should be in the app store

 

Share this forum post


soul source url
Posted
1 hour ago, Mike said:

can you not run firefox or chrome browsers on it?

should be in the app store

 

I'll ask the grandkids!!! Xxx 😁

Regards.

Drew.

Share this forum post


soul source url

Site Stuff - Support Forum

Site related support and feedback forum

Join Soul Source

A free & easy soul music affair!

Get started now!
Log into Soul Source

Get max use of the forums

Log in now!

  1. Soul Majestics Al-Tog & Chicago Music Bag
    Look At Your Box by Tlscapital on Wed 07 Aug 2019
    • 8 / 568
    • Blackpoolsoul on 18 Feb 2020
  2. The Music Box with Mark Randle on Starpoint Radio!!
    Soul Media by Mark R on Sat 08 Sep 2018
    • 46 / 3425
    • Mark R on 17 Feb 2020
  3. Karl Tarleton - Chicago Music
    Look At Your Box by Blackpoolsoul on Sat 02 Mar 2019
    • 31 / 1309
    • Eddie Hubbard on 16 Feb 2020
  4. Vinyl Wings - The vinyl club for the music lover in you
    All About the SOUL by Vinyl Wings on Sat 08 Feb 2020
    • 1 / 208
    • Vinyl Wings on 08 Feb 2020

Source Adverts



×
×
  • Create New...

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.