Andybellwood Posted November 19, 2007 Share Posted November 19, 2007 Seems such a simple thing but having real problems in trying to take out a subscription for this mag . Used to buy it monthly from local 'Borders' bookshop -they have now stopped stocking it-so contacted Mike @Manifesto by phone in Sept to set up and pay for a yearly subscription for home delivery -gave all details etc . No mags have ever arrived , credit card not charged , no replies from Manifesto to subsequent tel calls (answerphone -I leave messages) Numerous emails sent -no reply Link to comment Social source share More sharing options...
Rugby Soul Club Posted November 19, 2007 Share Posted November 19, 2007 Seems such a simple thing but having real problems in trying to take out a subscription for this mag . Used to buy it monthly from local 'Borders' bookshop -they have now stopped stocking it-so contacted Mike @Manifesto by phone in Sept to set up and pay for a yearly subscription for home delivery -gave all details etc . No mags have ever arrived , credit card not charged , no replies from Manifesto to subsequent tel calls (answerphone -I leave messages) Numerous emails sent -no reply This is a problem that has always been associated with Manifesto. Not just recently but for years. I can give you Paul Phillips' number, he deals with advertising but may be able to help. 01763 244366 Link to comment Social source share More sharing options...
Andybellwood Posted November 19, 2007 Author Share Posted November 19, 2007 many thanks -will give him a ring Link to comment Social source share More sharing options...
Rugby Soul Club Posted November 19, 2007 Share Posted November 19, 2007 many thanks -will give him a ring I've spoken to him and he said, go ahead and ring him. Link to comment Social source share More sharing options...
Mark R Posted November 19, 2007 Share Posted November 19, 2007 Always have these problems..........still waiting for October ish, but have November's from same subscription(?).........anyway, spoke to Paul Phillips last week, so you won't be the first to ring up bending his ear about this. Of course, it's not really Paul's problem, but he should "know a man that can", so to speak. I did however point out to him that it doesn't help their cause if folk who are potentially going to pay for ad's in there don't get their magazines on time!!!! Wrong signals and all that! Cheers, Mark R Link to comment Social source share More sharing options...
Tsu Tomatoes Posted November 19, 2007 Share Posted November 19, 2007 I sent a cheque that was cashed and didn't receive a single copy. Any know the number of Watchdog Link to comment Social source share More sharing options...
Guest Posted November 20, 2007 Share Posted November 20, 2007 Ive had probs too, I used to get it sent to me by Stuart when he was there. Given up trying to get it now. Link to comment Social source share More sharing options...
Soul Shrews Posted November 20, 2007 Share Posted November 20, 2007 Our subscription ran out about 2 years ago now, been trying on and off (e-mails, phone messages, friends who bump into Mke out and about asking for us) still no joy. Probably try again sometime but also given up for now. Cheers Paul Link to comment Social source share More sharing options...
sepia Posted November 20, 2007 Share Posted November 20, 2007 (edited) use to buy all the mags.soul underground,soul up north,manifesto,skm,sof,etc. always paid my subs. stopped,after paying my subs for SOUL UNDERGROUND.the mag stopped,no refund. wasnt the money,the trust had gone & add up all the others who paid subs upfront when mag stopped. also tim ashabendies mag,pay for two upfront.you get one,then stops. no need to say much more. Edited November 20, 2007 by sepia Link to comment Social source share More sharing options...
Dave Rimmer Posted November 21, 2007 Share Posted November 21, 2007 use to buy all the mags.soul underground,soul up north,manifesto,skm,sof,etc. always paid my subs. stopped,after paying my subs for SOUL UNDERGROUND.the mag stopped,no refund. wasnt the money,the trust had gone & add up all the others who paid subs upfront when mag stopped. also tim ashabendies mag,pay for two upfront.you get one,then stops. no need to say much more. Except some of us are still going and honouring all subscriptions. Just because someone else ripped you off I would be grateful if you didn't include me in the same paragraph. Take it up with Mark Bicknall rather than implying SKM ripped you off by association Link to comment Social source share More sharing options...
sepia Posted November 21, 2007 Share Posted November 21, 2007 wasnt having a go @ ur mag dave.was just stating which mags i use to buy. and giving a reason why i stopped buying mags.no more no less. never had any probs with yours. Link to comment Social source share More sharing options...
Bazm Posted November 21, 2007 Share Posted November 21, 2007 Seems such a simple thing but having real problems in trying to take out a subscription for this mag . Used to buy it monthly from local 'Borders' bookshop -they have now stopped stocking it-so contacted Mike @Manifesto by phone in Sept to set up and pay for a yearly subscription for home delivery -gave all details etc . No mags have ever arrived , credit card not charged , no replies from Manifesto to subsequent tel calls (answerphone -I leave messages) Numerous emails sent -no reply Took me nearly two years to get a subscription sorted. Come thru OK now but as a potential advertiser that experience and this thread does not instill confidence, pity; cause it has to be said, that IMHO this mag is suberb.............shame really! Come on guys sort it out and prosper Link to comment Social source share More sharing options...
Guest mrjp Posted November 21, 2007 Share Posted November 21, 2007 hi all , dont know why you seem to be having problems, i have had maifesto from first issue ,up to presant day,never had any problems ever,on subsciption , yours mr j.p. Link to comment Social source share More sharing options...
Soul Shrews Posted November 21, 2007 Share Posted November 21, 2007 (edited) No need to gloat mr j.p. and you're the only one on this thread whos not having problems Cheers Paul Edited November 21, 2007 by soul shrews Link to comment Social source share More sharing options...
Ian Dewhirst Posted November 21, 2007 Share Posted November 21, 2007 I know Mike's been away just recently. Also he's almost as bad as Neil Rushton for returning phone calls but he's a mate so I'll give him a buzz tomorrow and voice everyone's concerns and tell him to pull his finger out! Best, Ian D Link to comment Social source share More sharing options...
Dave Thorley Posted November 21, 2007 Share Posted November 21, 2007 I know Mike's been away just recently. Also he's almost as bad as Neil Rushton for returning phone calls but he's a mate so I'll give him a buzz tomorrow and voice everyone's concerns and tell him to pull his finger out! Best, Ian D Hi Ian Been intouch with him tonight. He says he will responed to this tomorrow . As Ian says, a top bloke but not always quick with a response. Dave Link to comment Social source share More sharing options...
Ian Dewhirst Posted November 21, 2007 Share Posted November 21, 2007 Hi Ian Been intouch with him tonight. He says he will responed to this tomorrow . As Ian says, a top bloke but not always quick with a response. Dave Great minds think alike dude. Ian Link to comment Social source share More sharing options...
Soul Shrews Posted November 21, 2007 Share Posted November 21, 2007 I know Mike's been away just recently. Also he's almost as bad as Neil Rushton for returning phone calls but he's a mate so I'll give him a buzz tomorrow and voice everyone's concerns and tell him to pull his finger out! Best, Ian D Does "just recently" mean a couple of years Ian D ? Cheers Paul Link to comment Social source share More sharing options...
Soulman Posted November 21, 2007 Share Posted November 21, 2007 Hi to anyone who has had problems. I'm making no excuses for Mike but yes, he has been away and he is having personal problems which will remain so. If you have issues with subsciptions, feel free to call me on 07803 098584. My input involves interviews, a regular column and CD reviews amongst other things and I am in regular contact with Mike. Let me try and sort it on your behalf. I will do what I can. In the meantime, keep on soulin' Steve H Link to comment Social source share More sharing options...
Ian Dewhirst Posted November 21, 2007 Share Posted November 21, 2007 Does "just recently" mean a couple of years Ian D ? Cheers Paul Haha LOL! In Mike's case could well do - he travels a lot - usually promoting Manifesto I have to say. Just seen Steve H's post as well, so I've no doubt between Dave, Steve and myself we'll get it sorted. Best, Ian D Link to comment Social source share More sharing options...
Johnlloyd Posted November 22, 2007 Share Posted November 22, 2007 Never had any problems with subscription, but was promised a free cd with last renewal. Never arrived. John. Link to comment Social source share More sharing options...
Guest Una Scot-Oz Posted November 22, 2007 Share Posted November 22, 2007 Haha LOL! In Mike's case could well do - he travels a lot - usually promoting Manifesto I have to say. Just seen Steve H's post as well, so I've no doubt between Dave, Steve and myself we'll get it sorted. Best, Ian D Saw Roy and Mike over here in Adelaide a few weeks ago. I told them we had been trying for over a year too to get a subscription. Link to comment Social source share More sharing options...
spot Posted November 22, 2007 Share Posted November 22, 2007 I've tried to subscribe on more than one occasion, ringing numerous times & leaving messages as requested but never once received a call back, finally given up & just buy as & when I can at venues, however if anyone has a reliable supplier who I can use let me know with a pm, cheers. Such a good mag but such poor customer service, Spot. Link to comment Social source share More sharing options...
Ian Dewhirst Posted November 22, 2007 Share Posted November 22, 2007 I've tried to subscribe on more than one occasion, ringing numerous times & leaving messages as requested but never once received a call back, finally given up & just buy as & when I can at venues, however if anyone has a reliable supplier who I can use let me know with a pm, cheers. Such a good mag but such poor customer service, Spot. I spoke to Mike this morning and he's now aware of the problem. I think he's going to join-up to Soul Source so he can deal with people directly. He's a bit of a techy-phobe hence the reason he hasn't been on here to date. Hopefully all will be sorted shortly! He's the only magazine publisher I know that makes it difficult for people to subscribe LOL! Regards to Gail Spot! Ian D Link to comment Social source share More sharing options...
Rugby Soul Club Posted November 23, 2007 Share Posted November 23, 2007 The thing is, a lot of people who are trying to get subscriptions are doing so because they don't do computers.....well that was the case in my friends example. Link to comment Social source share More sharing options...
ChrisOD1964 Posted November 23, 2007 Share Posted November 23, 2007 I sent a cheque that was cashed and didn't receive a single copy. Any know the number of Watchdog i subscibed only ever got one copy Link to comment Social source share More sharing options...
Rupert Posted November 23, 2007 Share Posted November 23, 2007 Never had any problems with subscription, but was promised a free cd with last renewal. Never arrived. John. and me , sent a email but didn't get a reply. as for paying subs i rang the number a few times never got a answer , then i just sent it by post. Link to comment Social source share More sharing options...
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