Joe Tex Posted April 18, 2009 Share Posted April 18, 2009 Still not got a refund, anyone else ? ? Link to comment Social source share More sharing options...
Casper Posted April 18, 2009 Share Posted April 18, 2009 Still not got a refund, anyone else ? ? our's came over a week ago..... pete n' susan Link to comment Social source share More sharing options...
Chalky Posted April 18, 2009 Share Posted April 18, 2009 Still not got a refund, anyone else ? ? have you e-mailed them at the e-mail address they gave in the last topic on this? Link to comment Social source share More sharing options...
Guest TONY ROUNCE Posted April 18, 2009 Share Posted April 18, 2009 Everyone who I know personally who bought tickets has now been refunded, myself included - which is one of te reasons why I closed the last thread (my prerogative as 'first poster'). Why don't you go directly 'to source'? I'm sure that, by this time, it'll just be an oversight... Link to comment Social source share More sharing options...
Joe Tex Posted April 18, 2009 Author Share Posted April 18, 2009 I have emailed directly last one stated "yes all refunds are being dealth with and are in the post..." dated 28th march how am i to know without asking who's been paid and who hasn't? have received a message form the source, hopefully the matter will be resolved sooner rather than later. l ='TONY ROUNCE' date='Apr 18 09, 05:50 PM' post='1052233'] Everyone who I know personally who bought tickets has now been refunded, myself included - which is one of te reasons why I closed the last thread (my prerogative as 'first poster'). Why don't you go directly 'to source'? I'm sure that, by this time, it'll just be an oversight... Link to comment Social source share More sharing options...
Guest CarlosFandango Posted April 18, 2009 Share Posted April 18, 2009 Same here no refund for £60.00 yet ! .. Have also sent numerous Emails to the address requested on SS but still had no replies. Been polite as I could be asking for a reply / date but nothing yet.] Link to comment Social source share More sharing options...
Guest marge Posted April 18, 2009 Share Posted April 18, 2009 Same here no refund for £60.00 yet ! .. Have also sent numerous Emails to the address requested on SS but still had no replies. Been polite as I could be asking for a reply / date but nothing yet.] They did explain that they could only pay so many cheques out in a given period, and they have refunded alot of folk. I'm sure they will refund you. I haven't had mine yet, but to be fair I did say that I wasn't in a hurry. It must be a nightmare for them. Link to comment Social source share More sharing options...
Theresa Posted April 19, 2009 Share Posted April 19, 2009 I haven't had my refund either. Have sent a further gentle nudge today as I returned the tickets 4 weeks ago. Theresa Link to comment Social source share More sharing options...
Guest Mart B Posted April 19, 2009 Share Posted April 19, 2009 I haven't had my refund either. Have sent a further gentle nudge today as I returned the tickets 4 weeks ago. Theresa Me neither ive emailed on several occasions,i need the money for brid tickets .A response would be nice from the failed promoters. Link to comment Social source share More sharing options...
Joto Posted April 23, 2009 Share Posted April 23, 2009 Still not had our refund for four tickets, sent several emails 'unanswered' even asked them to answer to explain the delay Its really bad to have to keep asking for my money Please Tracey explain what the delay is, and why you don't reply to emails You said before '' if we want a refund then just ask'' im asking again please can i have my money back Link to comment Social source share More sharing options...
BlueWail Posted April 23, 2009 Share Posted April 23, 2009 No refund for me yet but i have had an email this week saying that i will get one its just a slow process Link to comment Social source share More sharing options...
Cheltsoulnights Posted April 24, 2009 Share Posted April 24, 2009 Still not got a refund, anyone else ? ? I claimed on paypal no money yet (monday) need to check mind Link to comment Social source share More sharing options...
Joto Posted April 28, 2009 Share Posted April 28, 2009 Another 5 days or more gone by..... no refund.....no response to emails are we the only ones ? anybody got an ideas on how to get our money back as the things i have tried have failed Link to comment Social source share More sharing options...
Guest CarlosFandango Posted April 28, 2009 Share Posted April 28, 2009 No your not the only ones but I know how you feel ! We're still waiting for our refund for £60.00, but I'm sure as people have said in previous posts that it is a very slow process when the promoters have to wait for new cheque books, not good I know but I,m sure they'll get there in the end .... I have copied a reply below that I received on 20th April after returning my tickets on 23rd March .. Hope this helps Hi.... Sorry that your email was not answered last week (12th - 19th April 2009). I was on annual leave for which I decided to take a break from everything. Sorry if you think that this is unacceptable but for health reasons it was necessary. Refunds are slow admittedly owing to the account being a personal one and for which you are only allowed a cheque book containing twenty cheques at any one time. If you require a faster refund please email your bank details and we will go into our local branch and arrange monies to be transferred (this will be carried out each Friday) Or We can pay also pay via paypal. Please mark your email : Refund Not Received Link to comment Social source share More sharing options...
Cheltsoulnights Posted April 28, 2009 Share Posted April 28, 2009 I claimed on paypal no money yet (monday) need to check mind Looks like a payment reversal on april 6th by paypal themselves So i'm fine Link to comment Social source share More sharing options...
BlueWail Posted April 28, 2009 Share Posted April 28, 2009 Another 5 days or more gone by..... no refund.....no response to emails are we the only ones ? anybody got an ideas on how to get our money back as the things i have tried have failed I suppose its best just to wait and give them time to get the money sent out to people Saying that how long do you wait for a refund ,two months,six months???? Link to comment Social source share More sharing options...
Joto Posted April 29, 2009 Share Posted April 29, 2009 (edited) No reason for delay for us then, we emailed bank details 3 weeks, still got nothing, wonder whats going on ? Why are they processing funds transfers only on a friday ???? absolutely no reason for this, we all have internet banking these days it takes 2 minutes to trans funds, i know as i do it regularly to help out the kids Edited April 29, 2009 by joto Link to comment Social source share More sharing options...
Guest Sharon Mckinstry Posted April 29, 2009 Share Posted April 29, 2009 No reason for delay for us then, we emailed bank details 3 weeks, still got nothing, wonder whats going on ? Why are they processing funds transfers only on a friday ???? absolutely no reason for this, we all have internet banking these days it takes 2 minutes to trans funds, i know as i do it regularly to help out the kids Haven't had refund either, sent emails etc. Suppose we will just have to wait on the new cheque book! Link to comment Social source share More sharing options...
Guest Mark Cartwright Posted May 1, 2009 Share Posted May 1, 2009 Me neither! I'm really disappointed. I understand they're not pro-promoters, I understand the cheque book issue, I even understand the pressure and hassle that goes with this but I am really disappointed in the lack of response and refund. I, like many others, had some doubts when the gig was announced but was, and still am, entirely prepared to give anyone a chance but I am starting to get a bit hacked off. If the cheque books are an issue I've given Tracey my paypal details at least twice and still no response or refund. I know it's not the end of the world but I am starting to feel a bit used now. Chunter over! Link to comment Social source share More sharing options...
Pete S Posted May 1, 2009 Share Posted May 1, 2009 Me neither! I'm really disappointed. I understand they're not pro-promoters, I understand the cheque book issue, I even understand the pressure and hassle that goes with this but I am really disappointed in the lack of response and refund. I, like many others, had some doubts when the gig was announced but was, and still am, entirely prepared to give anyone a chance but I am starting to get a bit hacked off. If the cheque books are an issue I've given Tracey my paypal details at least twice and still no response or refund. I know it's not the end of the world but I am starting to feel a bit used now. Chunter over! If I'm running out of cheques, I order another chequebook and it's here in no time.. Link to comment Social source share More sharing options...
Theresa Posted May 1, 2009 Share Posted May 1, 2009 If I'm running out of cheques, I order another chequebook and it's here in no time.. Exactly, though it's a lot cheaper and a darn sight quicker to do Paypal or bank transfers than post cheques out to people. If the real issue is just that the whole episode has wiped them out cashwise, I'd rather they were honest and said they'll have to pay us when they get some money. We're none of us going to starve for lack of 30 or 60 quid, but it would be nice to have the beer money for the bank holiday weekend if you can manage it today Tracey & Andy. You've had my details by post & email 3 times now. Cheers, Theresa Link to comment Social source share More sharing options...
Guest Mart B Posted May 1, 2009 Share Posted May 1, 2009 Thanks Tracey i received my refund this morning . Regards Mart... Link to comment Social source share More sharing options...
Rupert Posted May 1, 2009 Share Posted May 1, 2009 Thanks Tracey i received my refund this morning . Regards Mart... me too . thanks Link to comment Social source share More sharing options...
Joto Posted May 2, 2009 Share Posted May 2, 2009 Still not had our refund, this has to be a 'money issue' it dosen't take this long to deal with refunds they've had our bank details, and numerous requests, ( no response) Not one word from them ! I don't want any explanations now, just my money returned, and your right, none of us will starve for £60, but my money is MY money, if im going to give it away, i would rather give it to a charity I would guess they have run out of money what with expenses etc, and unless they come on here and deny it, thats what i will think , waiting ....... Link to comment Social source share More sharing options...
Joe Tex Posted May 2, 2009 Author Share Posted May 2, 2009 Cheque came this morning at last ! Neil Link to comment Social source share More sharing options...
Guest CarlosFandango Posted May 2, 2009 Share Posted May 2, 2009 Cheque received this morning ... Finally ! .... Hopefully a lot more got yours too. Good luck to those still waiting . Link to comment Social source share More sharing options...
Guest Mezhouse Posted May 2, 2009 Share Posted May 2, 2009 (edited) Cheque received this morning ... Finally ! .... Hopefully a lot more got yours too. Good luck to those still waiting . Still haven't got mine and before anyone says it I have sent them numerous polite emails requesting my refund. I know it was only for one ticket but as you say it is my money! They have my PayPal details so what difficulty could there be there? Edited May 2, 2009 by Mezhouse Link to comment Social source share More sharing options...
Guest Sparky Posted May 2, 2009 Share Posted May 2, 2009 Still no refund for us, been waiting since end of March, have emailed on 26th but not heard anything back. Link to comment Social source share More sharing options...
BlueWail Posted May 2, 2009 Share Posted May 2, 2009 Cheque came this morning I hope everyone who is still waiting for their money gets a refund in the near future Link to comment Social source share More sharing options...
Dave Posted May 2, 2009 Share Posted May 2, 2009 If I'm running out of cheques, I order another chequebook and it's here in no time.. I thought you didn't venture out much? i'm surprised you bought tickets for this event? Link to comment Social source share More sharing options...
Pete S Posted May 2, 2009 Share Posted May 2, 2009 I thought you didn't venture out much? i'm surprised you bought tickets for this event? Shut up Dave, you're not clever. Link to comment Social source share More sharing options...
Dave Posted May 2, 2009 Share Posted May 2, 2009 Shut up Dave, you're not clever. I don't pertain to be, Pete. And you didn't answer my post. Link to comment Social source share More sharing options...
Pete S Posted May 2, 2009 Share Posted May 2, 2009 I don't pertain to be, Pete. And you didn't answer my post. Your post makes no sense whatsoever. Where you replying to someone else? Did I mention the event? I said if I run out of cheques, I order another chequebook. What the f*ck has that got to do with me 'going out' or buying tickets? It's about ordering a chequebook. C-H-E-Q-U-E-B-O-O-K. Link to comment Social source share More sharing options...
Theresa Posted May 5, 2009 Share Posted May 5, 2009 My cheque arrived today, cheers Link to comment Social source share More sharing options...
Mick Boyle Posted May 5, 2009 Share Posted May 5, 2009 Cheque turned up for my two tickets with no problems. Recieved Friday the 1st Thanks M.B. Link to comment Social source share More sharing options...
Guest soulfullbabe Posted May 6, 2009 Share Posted May 6, 2009 Still haven't got mine and before anyone says it I have sent them numerous polite emails requesting my refund. I know it was only for one ticket but as you say it is my money! They have my PayPal details so what difficulty could there be there? Hi Jo.Good to see you at the Igloo, i live near to Tracey and Andy i could try get it for you babe. I was one of the first to get my money back and on that night they had enough money on them to pay people if they asked for refunds. I didnt have to ask as Tracey took me at my word when i quoted the remark that it was Tracey that i bought them off she should repay me she gave me my money and apologised. Just a shame others dont get their money the same way. Jo if you still got my number give us a call and i will try and sort it for you. Love Diane Link to comment Social source share More sharing options...
Guest Mezhouse Posted May 6, 2009 Share Posted May 6, 2009 Hi Jo.Good to see you at the Igloo, i live near to Tracey and Andy i could try get it for you babe. I was one of the first to get my money back and on that night they had enough money on them to pay people if they asked for refunds. I didnt have to ask as Tracey took me at my word when i quoted the remark that it was Tracey that i bought them off she should repay me she gave me my money and apologised. Just a shame others dont get their money the same way. Jo if you still got my number give us a call and i will try and sort it for you. Love Diane That would be great Diane Thanks. I dont seem to have your number so if you PM me I'll give you a call Jo xx Link to comment Social source share More sharing options...
Mak Posted May 7, 2009 Share Posted May 7, 2009 I have had mine today , I must say I left them alone till they sorted themselves out .I got paid on first time of asking , thanks Tracey and andy. Link to comment Social source share More sharing options...
Guest Sharon Mckinstry Posted May 7, 2009 Share Posted May 7, 2009 Hi can anyone point me in the right direction on where to get an email address for the promoters. My system crashed and I've lost all contacts for my address book. Still no refund, I've only emailed them once before as I did not want to hassle anyone, I understand the issue of cheque books etc but times now getting on. Any help would be good. Thanks, Sharon Link to comment Social source share More sharing options...
Guest Sparky Posted May 8, 2009 Share Posted May 8, 2009 Hi can anyone point me in the right direction on where to get an email address for the promoters. My system crashed and I've lost all contacts for my address book. Still no refund, I've only emailed them once before as I did not want to hassle anyone, I understand the issue of cheque books etc but times now getting on. Any help would be good. Thanks, Sharon The email address that i have is palaisevent@live.co.uk, hope that helps. We are still waiting is anyone else? Sparky & Sharon Link to comment Social source share More sharing options...
Mike Posted May 8, 2009 Share Posted May 8, 2009 how long is this going to drag on for ? to the people involved in the refunding can you post up a definte statement concerning refunds asp along with a solid email that people can use Link to comment Social source share More sharing options...
Guest Posted May 9, 2009 Share Posted May 9, 2009 how long is this going to drag on for ? to the people involved in the refunding can you post up a definte statement concerning refunds asp along with a solid email that people can use ................................................................................ ................................................................. Our thoughts also Mike........... For the last time hopefully as we have posted this information previously....... all refunds/queries to Palaisevent@live.co.uk *please do not use Soul Source for refund queries/moans* Tracey n Andy Link to comment Social source share More sharing options...
Guest Mezhouse Posted May 9, 2009 Share Posted May 9, 2009 Cheque received this morning with thanks. Jo Link to comment Social source share More sharing options...
Guest CarlosFandango Posted May 12, 2009 Share Posted May 12, 2009 So did ours last week .... But it bounced today !! Anyone else ? Uh oh 'ere we go again Link to comment Social source share More sharing options...
sister dawn Posted May 13, 2009 Share Posted May 13, 2009 So did ours last week .... But it bounced today !! Anyone else ? Uh oh 'ere we go again mine too and I am fecking livid!!!!!!!!!!!!!!! Link to comment Social source share More sharing options...
Mark Bicknell Posted May 13, 2009 Share Posted May 13, 2009 Banks charge anything from £25.00 to £37.50 for a bounced cheque so it seems the problem is getting worse for the promoters on this, ten bounced cheques for example could put another £250.00 plus on the problem and so on, what I can't understand is where has the money gone? was it used to promote the gig? advance tickets sales are all well and good but seperate money should be used for running expences, when I was involved in bringing Bettye Lavette over to perform at The Winter Gardens in Blackpool several years ago myself, Rolly and Carl of The Neighbourhood Soul Club each put £1,000.00 each in a fund to cover the promotion, air fairs, hotels, venue hire etc. advance tickets were sold but the cash generated from ticket sales was kept seperate until contracts were signed, work permits in place etc. you can not and should not promote a major event like this without working money upfront, I'm not knocking the promoters here as they tried to put on a unique event, perhaps it would have been better to explain that the money had been spent and that refunds would be paid as soon as they can cover it, they are in an even bigger hole now issuing rubber cheques not to mention their reputation is now in tatters. I hope there is a resolution to all this for people who purchased advance tickets in good faith, all right coming on here saying we can bring Little Anthony over to perform and actually coming through with it is a big difference, questions were raised and asked before the event but ego I guess got in the way now it's a mess. Regards - Mark Bicknell. Link to comment Social source share More sharing options...
BlueWail Posted May 13, 2009 Share Posted May 13, 2009 (edited) Anyone else ? me Havent been in touch with the promoters about it though The whole things is just draging on and on Edited May 13, 2009 by Darren Link to comment Social source share More sharing options...
Joto Posted May 13, 2009 Share Posted May 13, 2009 My refund cheques bounced !!! £60 for 4 tickets Ive been charged £6 by my bank No response from tracey and andy to numerous emails and a letter posted to them weeks ago They want us to NOT use SS for moans and quieries, WELL ANSWER YOUR EMAILS THEN !! Thats now £66 you owe us Link to comment Social source share More sharing options...
sister dawn Posted May 13, 2009 Share Posted May 13, 2009 https://www.soul-source.co.uk/Sixhill...er-t101666.html Am I missing something here??? Post number 4 Link to comment Social source share More sharing options...
Guest gibber Posted May 13, 2009 Share Posted May 13, 2009 (edited) Promoting and putting on the LEL ALL-NIGHTER , ST Ives,( the first 1 ) . I had no money or investments from others, spent up to £1400 before it took place with advertising in local & national magazines ,5.000 flyers distributed every weekend @all=nighters all over the country (the best part ),I paid the venue up front plus the licence fee. All I got from advance sales was £200 So I should guess that Andy & Tracy's costs were so much that they haven't managed to get it all back yet so give them time . Nice people who thought they could do something special .. Edited May 13, 2009 by gibber Link to comment Social source share More sharing options...
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