Lost or Forgotten Password - How do I get a new one?

If you have forgotten your password, you can click the "I've forgotten my password" link on the sign in page below the password box. This will take you to a page where you can enter your username or email address, and we will then email you a link for you to reset your password.

Note that if you locked your account by typing in the wrong password too many times, you will still need to unlock your account before you can use your new password.

Please contact the site team for assistance if you encounter trouble with a locked account or password recovery.

The 'contact us ' link is at the bottom of every page