Never got emails returned,just one that said "give them a clean or bring them back to my house and pick your own" but just don't have the time or money for a trip to the smoke,suppose I should have heeded the early posts on SS about this, I belive a few were not happy about this,brilliant way of getting rid of yer crap though, like you say its terrible! In John Manship's book it say's.....only deal with reputable dealers why did'nt I take note of that damm and blast.