Mike Posted Thursday at 20:51 Posted Thursday at 20:51 We had a report of a shipping glitch with the store check out, a member was charged twice for the shipping during checkout On the initial look it appears this has affected a few orders (4 have so far been refunded), I will post an update tomorrow once have had a good look into this matter mike
Mike Posted Friday at 10:12 Author Posted Friday at 10:12 looks like the glitch was caused when ordering as a guest then logging in to purchase somehow (cookies maybe) this duplicated the £3.05 shipping charge have identified approx 14 possible ones , am just confirming and then informing and refunding the members mike
Mike Posted Friday at 12:24 Author Posted Friday at 12:24 Ok have refunded all found 9 instances of the shipping duplication charges As said it was due to a glitch, a new store system is coming in to play very soon So hopefully no future repeat or similar hassle cheers mike
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