The benefit of your wisdom and experience is kindly requested folks. Won an item off Ebay for $43 - no postage cost quoted. Seller now wants $31. When queried, they say:

"Express with tracking is required by Paypal. 31 dollars is the cost."

I have replied that I've not come across this before.

Any thoughts, advice etc gratefully received.

Thanks

Bob only rules for Paypal chargeback on their website are unfortunately not covering excessive postage :

There are a few reasons why a buyer would request a chargeback:

• An unauthorised payment was made with the buyer's card
  
• The buyer didn't receive the item that was paid for
  
• There were errors in processing the transaction
  
• The item does not match its description
  

Thanks. I'm 100% sure there used to be this option so it might have been removed or might be some hard-to-find option. I haven't had a paypal dispute in a very long time ... and not because I haven't been screwed on a transaction, that happens on a daily basis. The main reason I haven't had to do a paypal dispute is that sellers know that paypal will issue a refund so it's in their interests to work with you. Thanks for providing more updated info.