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The benefit of your wisdom and experience is kindly requested folks. Won an item off Ebay for $43 - no postage cost quoted. Seller now wants $31. When queried, they say:

"Express with tracking is required by Paypal. 31 dollars is the cost."

I have replied that I've not come across this before.

Any thoughts, advice etc gratefully received.

Thanks

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  • Paddy Ferry
    Paddy Ferry

    Tell them to stick it, thats taking the p£ss.{ I am assuming that it's a record you have bought and not an anvil }.

  • for what it's worth express with tracking from the US to UK is now like $38. It's not "required" by paypal but paypal almost always sides with the buyer on claims unless you have a tracking number. Ex

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Bob only rules for Paypal chargeback on their website are unfortunately not covering excessive postage :

There are a few reasons why a buyer would request a chargeback:

  • An unauthorised payment was made with the buyer's card
  • The buyer didn't receive the item that was paid for
  • There were errors in processing the transaction
  • The item does not match its description

Thanks. I'm 100% sure there used to be this option so it might have been removed or might be some hard-to-find option. I haven't had a paypal dispute in a very long time ... and not because I haven't been screwed on a transaction, that happens on a daily basis. The main reason I haven't had to do a paypal dispute is that sellers know that paypal will issue a refund so it's in their interests to work with you. Thanks for providing more updated info.

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