Firstly, this is nothing against the seller, I have no issues about it being sent. I have details of the package being sent from Spain on 30 July
Checking the shipping reference it advises
'04/08/2012 Delivery to the destination international office'
This I understand means it is in the UK.
Just looking for advice on the best way forward with the post office?
Went to my local sorting office last week who just gave me a customer service number, which seemed to just have recorded messages for various scenarios. Have filled out a couple of 'missing post' forms on the website but not had a reply yet.
Gonna go back to the sorting office tomorrow, but does anyone know if overseas packages are tracked once in the UK. The reference is 13 characters, similar to a UK recorded/special delivery item
Firstly, this is nothing against the seller, I have no issues about it being sent. I have details of the package being sent from Spain on 30 July
Checking the shipping reference it advises
'04/08/2012 Delivery to the destination international office'
This I understand means it is in the UK.
Just looking for advice on the best way forward with the post office?
Went to my local sorting office last week who just gave me a customer service number, which seemed to just have recorded messages for various scenarios. Have filled out a couple of 'missing post' forms on the website but not had a reply yet.
Gonna go back to the sorting office tomorrow, but does anyone know if overseas packages are tracked once in the UK. The reference is 13 characters, similar to a UK recorded/special delivery item
Thanks
Mike
Edited by mikeysoul