Royal Mail tells people not to send post abroad due to 'cyber incident'

Royal Mail has asked people to stop sending mail abroad due to a "cyber incident" causing severe disruption.

It said it was temporarily unable to send letters and parcels overseas, and was "working hard" to resolve the issue.

There are also minor delays to post coming into the UK, but domestic deliveries are unaffected.

full story here

https://www.bbc.co.uk/news/business-64231473

Well unfortunately I can believe it Mike, we are still receiving Christmas cards here in CA that were posted early December from North Wales. My wife sent out over 15 cards on December 1st to family back home and 5 have yet to be received. 

update as per today

 

Service update: 17th of January 2023

Royal Mail is continuing to experience severe service disruption to our international export services following a cyber incident.

We are temporarily unable to despatch items to overseas destinations. In order to prevent a build-up of export items in our network and support a faster recovery when we restore service, Royal Mail is continuing to ask customers not to post international export items until further notice.

latest reports say they have restarted a limited service but...

Royal Mail restarts limited overseas post after cyber-attack

Royal Mail has restarted the export of parcels from a backlog, and will accept new letters for overseas, as it tries to recover from a cyber-attack.

Parcels that have already been processed will start to be moved in "limited volumes" the firm said.

But no new parcels should be submitted for now, it said.

 

https://www.bbc.co.uk/news/business-64324000

 

Maybe a risk from online orders surely, 12 days has been average for a record recently, just sit back and wait. 

However (inland) I sent three hefty volumes on the Great War, second class, and wrote on the back of the package 'We support the postal strike and workers rights', and it turned up the very next day! So I did it again and it worked again! 

latest bit (monday 23 Jan)

still the same

Monday 23 January 2023

 

Delivery and collection services will take place across the UK today.

ROYAL MAIL INTERNATIONAL EXPORT SERVICES

Following the recent cyber incident, Royal Mail has resumed the export of parcels from Northern Ireland to Ireland. This builds on the recent move to resume the export of international letters to all international destinations. Customers in Northern Ireland can now export parcels bound for Ireland into Northern Ireland Post Office branches. Online customers will be able to print labels on Royal Mail shipping systems from 7pm, Friday 20 January. These services are currently only available for customers based in Northern Ireland. They are not available for customers based in Great Britain where export restrictions continue to apply.

We have now resumed international export despatches for all mail streams including parcels and letters across a growing number of international destinations. We are making good progress in despatching items that are already in our network across all of our services. Please note you may see less tracking information than usual as we continue to restore our services. At this time, we continue to ask customers not to submit new parcels for export, and we will update further on service resumption as soon as possible.

https://personal.help.royalmail.com/app/answers/detail/a_id/12556