Hi,

Anyone know the procedure for making a claim through Paypal against a seller who hasn't sent out the goods and who won't reply to any emails? His ebay name is cwilcan. I should have checked his feedback before I bid as it's not too pretty. He's from Ontario.

Jordi

Hi,

Anyone know the procedure for making a claim through Paypal against a seller who hasn't sent out the goods and who won't reply to any emails? His ebay name is cwilcan. I should have checked his feedback before I bid as it's not too pretty. He's from Ontario.

Jordi

Open the item you are waiting for on your ebay page, find the 'make a claim' (or something like that) and click on it. You should then be confronted by some questions and info on what to do next.

Good luck.

ps. remember if you paid via a credit card, if paypal dont cough up get your money back through your card....I did!

Click on the Action button of the won item and choose "Report an item not received" from the drop down menu, that will take you into your paypal account or whatever method you used.

Its a piece of cake after that...........all self explanitary, may take a week or so to get things sorted but you will get your refund.

I had to do this a few weeks ago.....got my money back and then the tosser filed an unpaid item dispute on me

Ebay sorted that out once I showed them the emails from Paypal and then burned his account.

Steve

Edited December 4, 200717 yr by Guest