Soul Markt Guidelines

Soul Markt Guidelines as at 12 September 2023

Intro
The aim of our Soul Markt is to offer a place where members can trade soul related items.

In order to try and offer all members equal and fair billing of items and to try and ensure that the sections work to the best effect we do have guidelines that all members are expected to read and follow

General Soul Markt Guidelines 

• TOPIC TITLES - Give the user an idea of what's on offer. A solid title may attract more viewers and hopefully sales!

• NO TRADING OF RECENT BOOTLEG/PIRATED OR ILLEGAL MATERIAL - See site wide guidelines.  Any such items/topics may be removed without discussion.

• LEAVE FEEDBACK - Once sold please use the feedback feature for all completed sales/purchases - link to feedback guide

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Sales Markt Section Guidelines

WHERE TO POST SALES

Sellers - where to post/advertise your record sale items in our Soul Markt sections...

• Member posting individual sale items or lists - selling directly via Soul Source (by pm/email/telephone) - Post in the RECORD SALES FORUM
   
• Member with a website/store - selling directly via Soul Source (by pm/email/telephone) - Post in the RECORD SALES FORUM
   
• Member with a website/store - posting listings for their website/shop sales and sells directly via their own shop/listings - Post in the WEBSITE SALES FORUM
   
• Members selling items on ebay/discogs - who wish to advertise those sales to members - Post in the WEBSITE SALES FORUM
   
• Members who own/run a website which is set-up to publicly charge other traders to sell/buy 45s (fee/commission) - BANNER ADVERTISING AVAILABLE ONLY

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COMMENTING ON SALES TOPICS

• Please do not comment on the merits/prices etc of Sale Forum items.  This can have a negative effect on the sale and can affect the listings of other members sales.
   
• The finer details of the deal should be done via the site PM (personal message) system. Use PMs for personal information, chat or off-topic chat. Any comments deemed to be in violation may be removed without discussion.

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SALES POSTING LIMITATIONS

• SALES POST MUST INCLUDE TEXT BASED INFO - At the very least the post should include, the item title, the condition and the price of each item in an EASY TO READ TEXT format.
   
• SALES TOPICS ARE LIMITED TO TWO TOPICS in a 24 hour period per member
   
• NO REPOSTING OF SALE ITEMS WITHIN 3 DAYS, THEN 7 DAYS FOR FURTHER REPOSTS.
   
• NO UNNECESSARY SPLITTING OF SALES POSTS - Please only use one topic where applicable. When deemed unnecessary, topics may be merged. Formatting and spacing can be used to draw attention to items of special interest.

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NO SALES LISTS AS ATTACHMENTS OR FILES

Post sales lists up in text format only (not as an attachment/file). Non-members cannot download files/attachments. We want Soul Source to be as user friendly as possible and formatting on attachments or files can make it difficult for mobile users.

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WHEN SOLD USE THE SOLD ITEM FEATURE

Use the 'show 'SOLD' feature if wish or edit the title, but you must leave the sales info post intact, if there are any later issues/disputes or such regarding the sales process it will be hard to deal with if there is no record of the actual sale details.

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WANTS FORUM GUIDELINES

• Comments in the Wants Forum are less restricted due to the nature of the forum
   
• Where replies are received via PMs (personal messages) please reply to all members who have responded to your request. Negative Feedback may follow if no replies are made.
   
• If you do not want public comments on your 'want' then lock the topic and ask for all responses to be via PM (personal messages).

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WEB SALES FORUM (Mint Members Only) GUIDELINES

All mint members are requested to limit their eBay sale advert posts in the Soul Website Forum (Mint Members Only) to a simple 'announce and ending'. eg. one post when first listing sales on eBay and if needed one comment when ending. That should allow you to inform other members of your sales without having a negative effect on other members sales posts.

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SALES DISPUTES

Disputes:
The site considers all sales between members as private matters and it is up to the members involved to amicably resolve any issues. The site cannot act as final arbiter in disputes but can only suggest resolutions. There is always the 'Flag This Post' feature should you wish to bring it to the attention of the site if there are fears of fraudulent dealings.

Actions:
Sanctions available to the site in the event of ignoring warnings or persistent rule breaking can include removing adverts and if felt needed withdrawal of use of site features as per site terms of use.