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Membership Help

Help on Soul Source Membership
  1. How to sign up for Soul Source?

    To be able to enjoy all of the features, you will need to sign up for a Soul Source member account. Registration is quick easy and only takes a moment to complete.  To sign up, click the "Sign Up" link at the top of any page. You can then provide your details to complete the registration process.  Please note YOU MUST fill in 'Real Name (Mods only can view)'  correctly for approval eg a FULL REAL FULL NAME/ID! You will see also a Facebook link. If you use this service, then you can use your existing login information from those services to link your Soul Source account. Once signed up you must then verify your email address by clicking the link in the site  email that we will send you. You will then receive a confirmation of your membership as an email. If the email doesn't show please check your spam folders and then if no joy then please use the 'contact us' link (its at the bottom of every page) to let us know you are having problems.  
  2. How do I login to Soul Source?

    Once you have signed up for an account, you can log in by pressing the "Sign In" button at the top of any page. From here, you should enter your username or email address, and the password you used when you registered. If you tick the "Remember Me" box you will not have to sign in when you visit the community in future. This ability can be very useful, but should not be used if other people have access to your computer or if you are using a public computer. You may also be able to hide your username from the online list by checking the "Sign in anonymously" box. Administrators will still be able to see you online if you do so, however other members will not be able to. When you are ready, click Sign In. Once logged in, you should be taken back to whatever page you were previously viewing. You may also see additional log in options such as Twitter or Facebook Connect. If these features are available and you would prefer to use one of these options to log in, click on the appropriate button and follow the on-screen instructions. Logging Out To log out click the "Sign Out" link at the top of the screen from any page.
  3. How do I get to and use my Profile?

    Profiles are a main part of Soul Source experience. All members have a profile that can be viewed by all other member and can be customised to your liking. All members content and other important information relating to the member can be viewed here. Along with links for pms etc How to get to your profile     To edit your profile information Just select the "Edit Profile" button one quarter top right as shown below    Once clicked you will then be presented with the edit profile screen. From here you will be able edit your Birthday, Enable and disable status updates on your profile, and change your "About me" information.  In addition to this information, you will see custom profile fields.   Changing your cover photo You can change your own cover photo by selecting the "Cover Photo" option in the top right.   Changing your profile photo Profile photos are shown on your profile, and throughout the site as your 'avatar' within posts and other Soul Source content. You can add a photo by upload or from another URL on the internet, then resize and position this as appropriate.   Viewing content From any members profile,  you can see all the activity of that member by selecting the "See My Activity" button in the top right of the profile. This will then present you with a filterable list of content that the member has posted on Soul Source.   Profile Privacy You can choose not to show your recent profile visitors on the page by disabling that block from being shown to other users by clicking the link provided for that purpose within the "Recent Profile Visitors" block on the left of your profile.   You may also choose to disable the ability for users to be able to follow you. This can be achieved by changing the options within the followers block, as per image below.
  4. What and where are the Profile account settings?

    The account settings are accessed via the same drop down menu as per the Profile Just hit your member name via the top right hand corner of every page and then select "Account Settings" link a popup will open as per below....   Overview On the overview page you will see the accounts you are connected to such as facebook, google+ and more, along with links to the other settings in which you can access from this page. You will also notice various tabs where you can change your email address, password, display name and any linked accounts. Linking accounts When clicking to link an account on any of the available you will be given the relevant options  that you can select relating to this. For example, below you will see the Facebook settings which allow you to syncronise various elements of your site and facebook. Notification Settings Selecting notification settings on in the "Other Settings" section of the overview page will present you with all the options for how notifications are create for you by default when creating or replying to content, along with other events on the site.  In the top section of this page you will see something similar to the below. First of all you will notice on the right the "Browser notifications enabled" sign. This means that if your browser allows desktop notifications, it will notify you even when you are not active on that page. On the left you will see a series of options which will allow you to set the automatic notification options relevant to your account. So for example you may want to be automatically set as following an item of content and receive notifications for that followed content whenever you reply to an item. From here you can set this up. In the botton half of the page, you can then set up the notification types for each notifiable item on the site. So you may wish to set up notifications and emails for when someone sends you a message on the site, however you may only want to get a notification in the notification list for someone who sets to follow you. Ignored Users You can get to the Ignored users list by clicking this item in the "Other Settings" section of the overview page. Ignored users is a facility on your site where you can (depending on permissions) set a member to ignored in order to not see any content from that member. So if they post within a topic and you are ignoring them, you will not see that ignored content. This can be useful for filtering out people who you have no interest in reading the content of. To do this you would simply add their name into the box provided and add them to the list.
  5. Lost or Forgotten Password - How do I get a new one?

    If you have forgotten your password, you can click the "I've forgotten my password" link on the sign in page below the password box. This will take you to a page where you can enter your username or email address, and we will then email you a link for you to reset your password. Note that if you locked your account by typing in the wrong password too many times, you will still need to unlock your account before you can use your new password. Please contact the site team for assistance if you encounter trouble with a locked account or password recovery. The 'contact us ' link is at the bottom of every page
  6. How do i change my username?

    It is a user setting, all can change it via the profile settings here https://www.soul-source.co.uk/settings/username/ you do need to be aware that you will need to use the new display name to login (or your account email address)
  7. How do I post a profile cover photo ?

    just hit the bit which says "cover photo" in the top right see here for example click this link https://www.soul-source.co.uk/profile/1-mike/ note you can also position the photo via the same link
  8. Members Signature Limitations

    signatures are now part of the mint members subscription https://www.soul-source.co.uk/subscriptions/
  9. Member Names and Profile/Avitar/Cover Images

    Member names Member names should reflect real names Members names should not Contain website or email addresses Contain non-standard characters Appear to impersonate someone else Contain swear words or are otherwise objectionable Non-political Profile/Avitar and Members Profile Cover Images Avitar and Members Profile Cover Images used should be non-offensive and follow the members name guidelines listed above
  10. Blocking members

    Soul Source - Block Users Ignoring a user allows you to block some or all of their content from showing. Users are not notified that you are ignoring them. Follow the link below and enter the username. https://www.soul-source.co.uk/ignore/     -
  11. Emails - Notification Settings

    You can choose which or what notifcations (if any) you want sent to your email address via this page https://www.soul-source.co.uk/notifications/options/ please do not report soul source emails as spam as that does cause the site problems
  12. Notification Options

    All notifications can be controlled via your 'account settings'  page To get to the notification settings page 1. click on your name in the top right corner 2. hit 'account settings' 3. on the new page hit the 'Notification Settings' link that shows on the right on pcs - further down on mobiles or can click here https://www.soul-source.co.uk/notifications/options/ You can then select which notifications you receive and what amethod
  13. How to search for a member?

    How to search for a member on Soul Source? had a request on how to search a member not as obvious as you would think but can be done... for member search go here https://www.soul-source.co.uk/search/ then click the tab 'member search'  enter search term at the top and press 'search members' at bottom   and you should now be on the search members page....

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