Hi,

Further to an issue with fellow soul source member soulful illusion back in November whereby I "purchased" but never recieved a 45 I'd been offered,and on the kind and useful advice received from another SS member,I learned that even though paying as gift, as I had made the payment via credit card (which I use as back up in my Paypal account when funds unavailable!!!) the credit card company would take up the issue on my behalf!!!

Whilst in Cornwall I approached a customer service staff member in the associated bank, who did all the donkeywork via their internal telephone system, and having spoken to the relevant dept, immediately cancelled all relevant interest on the amount, and sent me some forms which I returned along with relevant "proof" of transaction etc.and in turn obviously took up the issue with paypal themselves(who indeed did contact me by e-mail who were on the case so to speak).

Subsequently I recieved a full refund via the relevant credit card company just before xmas....

Apologies for the long and drawn out explanation, but I hope it is of use for anyone on here unlucky enough to face a similar experience in the future.

kind regards wilxy

Excellent news.

Personally, all my purchahses through paypal are funded via a credit card - it gives you added protection.

Cheers

Julian

you can do a credit card reversal pretty easily but there are some things in the paypal agreement / policy about it and paypal can do stuff to your account if you do reversals. Not sure exactly what they would do though.

Hi,

Further to an issue with fellow soul source member soulful illusion back in November whereby I "purchased" but never recieved a 45 I'd been offered,and on the kind and useful advice received from another SS member,I learned that even though paying as gift, as I had made the payment via credit card (which I use as back up in my Paypal account when funds unavailable!!!) the credit card company would take up the issue on my behalf!!!

Whilst in Cornwall I approached a customer service staff member in the associated bank, who did all the donkeywork via their internal telephone system, and having spoken to the relevant dept, immediately cancelled all relevant interest on the amount, and sent me some forms which I returned along with relevant "proof" of transaction etc.and in turn obviously took up the issue with paypal themselves(who indeed did contact me by e-mail who were on the case so to speak).

Subsequently I recieved a full refund via the relevant credit card company just before xmas....

Apologies for the long and drawn out explanation, but I hope it is of use for anyone on here unlucky enough to face a similar experience in the future.

kind regards wilxy

definitley good to know..thanks for the heads up..I always thought it was a lose lose situation when you send payment as gift..

I think all that paypal as gift is a bunch of b.s anyway..if the seller wants to make a big deal about the fees then maybe they shouldnt even use paypal's service..and how can a buyer just go ahead and send a complete stranger on the other side of the world a gift of lets say £300 for a purchase? risky

Sometimes when paying by gift the purchaser gets fees e.g. When using a credit card or sending a gift payment abroad - not always though and I'm not sure what the criteria are that trigger fees on a gift. Purchaser can then opt to get the seller to pay the fees.

Payment by gift should always be associated with an unconditional no quibble refund IMO - especially for SS sales.

Cheers

Richard

definitley good to know..thanks for the heads up..I always thought it was a lose lose situation when you send payment as gift..

I think all that paypal as gift is a bunch of b.s anyway..if the seller wants to make a big deal about the fees then maybe they shouldnt even use paypal's service..and how can a buyer just go ahead and send a complete stranger on the other side of the world a gift of lets say £300 for a purchase? risky

people don't seem to understand that paypal and ebay are costs of doing business and result in overall higher profits despite fees. If paypal didn't exist, it would be extremely difficult to do overseas transactions and even local transactions become much more of a pain in the ass resulting in less people buying and lower prices. i know this from personal experience, as when ebay allowed checks and some sellers only took checks I would look for that and if it was just a random record I would skip it. i would only waste my time writing and mailing a check if it was an important record to me, now i buy all sorts of random garbage, even internationally.

ebay exposes your record to a much larger market, usually getting much more money than people would get otherwise. much more than the ebay fees. certain records are best sold off ebay if you have, say, a top DJ to sell to, but most records get much more on ebay.

these should be considered costs of business, not nuisance fees that should be paid by the buyer. if you want to net more money, ask more for your record.

people don't seem to understand that paypal and ebay are costs of doing business and result in overall higher profits despite fees. If paypal didn't exist, it would be extremely difficult to do overseas transactions and even local transactions become much more of a pain in the ass resulting in less people buying and lower prices. i know this from personal experience, as when ebay allowed checks and some sellers only took checks I would look for that and if it was just a random record I would skip it. i would only waste my time writing and mailing a check if it was an important record to me, now i buy all sorts of random garbage, even internationally.

ebay exposes your record to a much larger market, usually getting much more money than people would get otherwise. much more than the ebay fees. certain records are best sold off ebay if you have, say, a top DJ to sell to, but most records get much more on ebay.

these should be considered costs of business, not nuisance fees that should be paid by the buyer. if you want to net more money, ask more for your record.

Very well written post. I couldn't agree more.

mike, there is ofcourse a simple solution to your buying problems! Buy from me

Hope alls well with you and the rest of the welsh crowd!

all the best vince

I pay people as a gift and I take gift payments myself - it all comes down to trust which is why I sell records on here and not Ebay.

I recently sold a record to a member on here who paid me as a gift and it went missing. I refunded him in full - it wasn't his fault it went missing so it was up to me to sort out with the Post office. Plus he had bought from me before and I valued his custom.

I pay people as a gift and I take gift payments myself - it all comes down to trust which is why I sell records on here and not Ebay.

I recently sold a record to a member on here who paid me as a gift and it went missing. I refunded him in full - it wasn't his fault it went missing so it was up to me to sort out with the Post office. Plus he had bought from me before and I valued his custom.

I actually agree with this too. Above I was mainly talking about dealing with general customers who aren't special (e.g. your friends).

got ripped off by this last year, as i had enough funds in my paypal account i couldnt claim anything back. the dealer in question was booted off S.S. but may have returned under a different name...

Dave

After buying 1000's of 45's (probably too many!) from all sorts of sources over at least 15 years on paypal is to send payment for goods but add on the extra 'paypal fee' that way the seller has no complaint.

I must say that I have only come across 1 or 2 bad sellers (ie not sending records you've paid for) and most people are honest. However it is only in the last 2-3 years that I have had any non delivery problems at all, maybe it's on the increase.

When I've dealt with a seller I'm happy to send payment as a gift, but not on a first occasion.

Paypal certainly beats sending cheques or postal orders - has anyone had any experience of using other internet payment methods ?

, now i buy all sorts of random garbage, even internationally.

most of the time it is a smooth transaction and its even better when you can see a persons status like you can see here on ss or ebay..and it is comforting to know when youre dealing with honest people but as boba said "people don't seem to understand that paypal and ebay are costs of doing business" as a collector myself it is hard to part with some of the rarities ive let go and I do understand that the seller wants every last dime for their record but at the same time they are using paypal's service and fees do apply..all this paypal as gift will not last too long imo..my gift option has already been disabled by paypal..people would send me payments as gifts without my consent "it was nice of them to try and save me the fees" but in the long run it caused me problems with paypal..they 1st warned me not to accept any payments as gifts after about the 25th time or so..and they told me they were going to monitor my transactions and if anymore gift payments were sent that my account would be discontinued..I started requesting to the buyers that they do not send funds as gift..a couple months had past and sure enough another "gift" payment slid right past me and I got an email from paypal stating that ive already been warned and now they were taking action..my gift option was disabled and I can no longer recieve gifts via paypal period. .I cant even send funds as gift without paying fees either..so if I want to send funds as gift I have to pay the fee for the seller so he can get his funds! how does that work?? theyre his fees not mine! has anyone else had a similiar experience with paypal?

yeah, if someone is asking for "gift" and I don't know them or if my account were partially disabled (like sleeps story), I just add 4% and tell them I paid their fees.

I remember in the 80s all gas stations (in the US at least) used to have "cash" and "credit" prices for gas. Those went away when credit merchant account agreements said you couldn't charge your fees to the customers. Just the other day I saw a gas station in my neighborhood whose sign had different cash and credit prices. They were probably violating their agreement rather than there actually being some sort of change though.