An upcoming upgrade to the software means that we will in the near future no longer use 'user names' for logging in, all members will need to use their 'account email' to login to Soul Source

To help prepare all for this change we will be testing the process out over the next couple of weeks, starting off with it in place for a couple of hours then gradually increasing; hopefully to avoid disruptions during the change over

If anyone does have any problems getting in, please use the 'contact us link' on the login page and we will try to assist

 

On 17/03/2025 at 12:57, Mike said:

An upcoming upgrade to the software means that we will in the near future no longer use 'user names' for logging in, all members will need to use their 'account email' to login to Soul Source

To help prepare all for this change we will be testing the process out over the next couple of weeks, starting off with it in place for a couple of hours then gradually increasing; hopefully to avoid disruptions during the change over

If anyone does have any problems getting in, please use the 'contact us link' on the login page and we will try to assist

 

an announcement has been added to show to all members

you can view, check and change your account email address via your profile settings

link below

https://www.soul-source.co.uk/settings/

 

 

Understood 

Thanks MIKE

...sorted...and the site issue disappeared with the update as expected...

Thanks.

Got it 👍👍👍

Good news that

I lost my password years ago & always log in using google can admin send me a link with my old password in?

31 minutes ago, John Muir said:

I lost my password years ago & always log in using google can admin send me a link with my old password in?

we don't have access to any of the members passwords as they are all encrypted

if you see the link below, it tells you how to get a new  password 

only takes a couple of minutes

https://www.soul-source.co.uk/forums/topic/458149-lostforgotten-passwords-what-to-do/