Posted August 15, 200915 yr Scenario... Bid on a record via eBay USA Won said record paid immediately via pay pal 16 days later still no record Email person in USA asking for ETA, told to be patient etc etc Two days later emailed again advising that I'm on Vacation soon Can you track, reply NO Left on holiday for two weeks, when I returned a trip to the post Office is in order. Opened parcel, bootleg not original Complained and was told that the thirty days had expired so sort of 'tough shit guy go do one' Got heated for 24hrs however the seller insists that what was sent Was original, I have proved to seller that what I received was a 100% bootleg, photos etc. Seller came back and suggested that box had been tampered with Prior to it being Del to me, again complete bollocks. The seller has now returned this morning with "the record sent was A styrene original and therefore no refund" It's not a significant amount of money but a hell of a principle Here, they've made a mistake but won't admit it or they have Intentionally gone out to defraud me. Do I have an outlet to take my complaint to or do I just put the record in the oven with a 'hey fuckin ho' PD Edited August 15, 200915 yr by PaulDonnelly
August 15, 200915 yr Author What's the name of the seller? Lars I have given the seller until tonight to agree to a full refund if not I'll tell you all Tomorrow, just asking for some advice as to what avenues are open if they refuse. PS
August 15, 200915 yr Lars I have given the seller until tonight to agree to a full refund if not I'll tell you all Tomorrow, just asking for some advice as to what avenues are open if they refuse. PS I had a similar problem a couple of months ago, I rang the Ebay helpdesk explained what I got wasnt what I ordered and that the period had expired because I was in negotiation with the seller without an agreement reached. Ebay refunded me there and then whilst I was on the call, didnt get the record I wanted but at least I got my money back ATB Steve
August 15, 200915 yr Paul, according to the below you have 45 days to make a Paypal claim https://www.paypal-marketing.co.uk/safetyadvice/BuyerProtectionOnEbay.aspx Hope ya nail the bastad
August 15, 200915 yr Paul, according to the below you have 45 days to make a Paypal claim https://www.paypal-marketing.co.uk/safetyadvice/BuyerProtectionOnEbay.aspx Hope ya nail the bastad I was going to say the same thing, you have 45 days, not 30 days
August 15, 200915 yr I had a similar problem a couple of months ago, I rang the Ebay helpdesk explained what I got wasnt what I ordered and that the period had expired because I was in negotiation with the seller without an agreement reached. Ebay refunded me there and then whilst I was on the call, didnt get the record I wanted but at least I got my money back ATB Steve Had 2 problems recently with buys off ebay,one item didn't turn up at all,another item arrived and didn't work properly,the seller wouldn't return my emails.So I phoned the ebay helpline,and they refunded all my money and p+p charges immediately.They always side with the buyer thesedays.I would give them a ring. Cheers Pete
August 16, 200915 yr but please do tell us who the blighter is anyway paul dave agree, tell us whether or not he does the decent thing and then we can all avoid him!
August 16, 200915 yr Author agree, tell us whether or not he does the decent thing and then we can all avoid him! Will do...
Scenario...
Bid on a record via eBay USA
Won said record paid immediately via pay pal
16 days later still no record
Email person in USA asking for ETA, told to be patient etc etc
Two days later emailed again advising that I'm on Vacation soon
Can you track, reply NO
Left on holiday for two weeks, when I returned a trip to the post
Office is in order.
Opened parcel, bootleg not original
Complained and was told that the thirty days had expired so sort
of 'tough shit guy go do one'
Got heated for 24hrs however the seller insists that what was sent
Was original, I have proved to seller that what I received was a
100% bootleg, photos etc.
Seller came back and suggested that box had been tampered with
Prior to it being Del to me, again complete bollocks.
The seller has now returned this morning with "the record sent was
A styrene original and therefore no refund"
It's not a significant amount of money but a hell of a principle
Here, they've made a mistake but won't admit it or they have
Intentionally gone out to defraud me.
Do I have an outlet to take my complaint to or do I just put the
record in the oven with a 'hey fuckin ho'
PD
Edited by PaulDonnelly