.. bought a record recently. was well pleased with the price i got it for, though not using sniper program then knocked 20$ more from my pocket as a friend placed a bid few seconds too early and allowing 2nd bidder to bid up. ok, no big deal.
record described as NM if not for one scuff which doesn't affect play.
record arrived, i was hit with the custom fee (30$) - seller stating the full value. this wasn't mentioned on seller's page.. she changed that for their future sales after i pointed out. i would bid accordingly if i knew i was going to be hit with custom fee.. and seller is willing to cover that fee.
but the biggest problem is that the record is nowhere NM grade! that scuff isn't affecting play but there are other thigs that do. B side (part 2) which i wanted to play out as well is ful of crackles. record looks like VG to VG+, has marks and little scratches. side A plays OK, definitely not NM, side B plays much much worse. seller is telling me that it is NM.. not offering return for refund, partial refund..i wanted to send pictures and audio so she can see and hear. respected seller, has a great feedback.
what should i do? if asking for refund, how much should i ask?
although there is no excuse for grading, I'm surprised at the attitude here that sellers should be negged for not automatically falsifying customs forms.
.. bought a record recently. was well pleased with the price i got it for, though not using sniper program then knocked 20$ more from my pocket as a friend placed a bid few seconds too early and allowing 2nd bidder to bid up. ok, no big deal.
record described as NM if not for one scuff which doesn't affect play.
record arrived, i was hit with the custom fee (30$) - seller stating the full value. this wasn't mentioned on seller's page.. she changed that for their future sales after i pointed out. i would bid accordingly if i knew i was going to be hit with custom fee.. and seller is willing to cover that fee.
but the biggest problem is that the record is nowhere NM grade! that scuff isn't affecting play but there are other thigs that do. B side (part 2) which i wanted to play out as well is ful of crackles. record looks like VG to VG+, has marks and little scratches. side A plays OK, definitely not NM, side B plays much much worse. seller is telling me that it is NM.. not offering return for refund, partial refund..i wanted to send pictures and audio so she can see and hear. respected seller, has a great feedback.
what should i do? if asking for refund, how much should i ask?