Here we go again.

Item sold thru Ebay, paid for using Paypal and posted to Holland.

I have proof of postage, well, the receipt with destination written on it

by the girl in the post office, the receipt is stapled to five others that

I posted that day which all appear to have arrived.

It was sent basic airmail not registered/recorded etc.

The guy contacted me yesterday to say he hasnt got it.

Where do I stand on this ?

Is the buyer insured by Ebay/Paypal ?

Is my Receipt enough proof I posted it.

The record wasnt a high value but this seems to be happening more and more and

I'm getting ferking fed up of refunding money when its no fault of mine.

Kegsy

You could receive payment by Bankers Draft and send record "at owners risk".

If they don't like that, then they'll not bid. If they don't mind that, then you don't have to make refunds if it gets 'so-called' lost in the post.

That's how it used to work back in the days of mailed sales lists. Having said that, people seemed more honest in them days.

You could receive payment by Bankers Draft and send record "at owners risk".

If they don't like that, then they'll not bid. If they don't mind that, then you don't have to make refunds if it gets 'so-called' lost in the post.

That's how it used to work back in the days of mailed sales lists. Having said that, people seemed more honest in them days.

I have am changing my ebay "description" bit to say that I wont be responsible

for item lost in the post unless buyers pay for tracked/recorded shipping.

Dont know if this would work given ebay/paypal rules.

Kegsy

Dont know if this would work given ebay/paypal rules.

It will not. It doesn't matter what you write in your item description. If the buyer pays with PayPal it will not make a difference.

You need to have proof of DELIVERY in order for PayPal to side with the seller in a case like this.

It will not. It doesn't matter what you write in your item description. If the buyer pays with PayPal it will not make a difference.

You need to have proof of DELIVERY in order for PayPal to side with the seller in a case like this.

Thats seems to be the problem, proof of POSTAGE isnt enough.

Kegsy

I sold an album to a fella in Spain, the guy was very patient as it hadn't arrived after six weeks. I had proof of posting and tracking but LP seemed to just disappear from trace.

I heard nothing more from the customer till a total of eight weeks where he emailed to say thanks for the great record, it had been in Spain for the past five weeks going through their postal system. Dates of departure and arrival to destination matched with my information I gave.

God only knows where it had been, maybe been bootlegged before my customer got it

There may still be hope

It will not. It doesn't matter what you write in your item description. If the buyer pays with PayPal it will not make a difference.

You need to have proof of DELIVERY in order for PayPal to side with the seller in a case like this.

So don't take payments via PayPal. Ask for Bankers Draft or the like from abroad and cheques etc from within the UK.

So don't take payments via PayPal. Ask for Bankers Draft or the like from abroad and cheques etc from within the UK.

Trouble is on low value items wouldn't the bankers draft be a tad expensive to sort out

for the buyer.

Kegsy

Trouble is on low value items wouldn't the bankers draft be a tad expensive to sort out

for the buyer.

Kegsy

True. How about cash for low value items, with cost of exchange rate included? Just thinking out loud.

not allowed to accept cash on ebay anymore i thought?

as a buyer i wouldn't touch anything without the paypal option, it's just so quick & easy.

you will lose customers if you don't accept paypal, unfortunately that's just how it seems to be these days.

as Sebastian says, doesn't matter what you state in the description there is no way you can stop a chargeback, paypal will always side with the buyer unless you can provide proof of delivery & even then it is not easy to reverse the chargeback.

as Sebastian says, doesn't matter what you state in the description there is no way you can stop a chargeback, paypal will always side with the buyer unless you can provide proof of delivery & even then it is not easy to reverse the chargeback.

So, even if the buyer paid for Tracked/recorded and the seller had all the necessary documents/numbers as proof of postage

it would not make any difference if the item gets lost ?????

This seems well off it in terms of fairness.

Surely the postal service should be the one who has to reimburse the buyer NOT

Paypal from the sellers account.

kegsy

Edited September 5, 201212 yr by Kegsy

hi Kegsy

i send lad a 45 (Value 15-00 ) reduced it from 20-00 to Leeds

he told me after 2 weeks he had forgotten all about it and it hadnt arrived

sent normal post due to low value

got cheq back from post office as i had proof of postage

they only pay what it cost you - not full value with reciept

got 10-00 back + my postage

Bantems doin well mate

I TAKE PINGIT FOR UK CUSTOMERS - to save a bit no fees

Edited September 5, 201212 yr by keithw

hi Kegsy

got cheq back from post office as i had proof of postage

they only pay what it cost you - not full value with reciept

got 10-00 back + my postage

Bantems doin well mate

I TAKE PINGIT FOR UK CUSTOMERS - to save a bit no fees

How can I prove what it cost me ?. I bought the record years ago.

Does this work on Air Mail to Europe ?

Bantams were doing well before Saturday, Alex struggling a bit tho too.

Have considered Ping it myself too, but will it ever be european wide.

Kegsy

So, even if the buyer paid for Tracked/recorded and the seller had all the necessary documents/numbers as proof of postage

it would not make any difference if the item gets lost ?????

That's right. But the chances of a registered/recorded/insured package getting lost is, in the grand scheme of things, not that big.

You can do a bank transfer world wide can't you, free? I did with Flynny in Japan.

I wouldn't send anywhere without the required insurance nowadays too many seem to "get lost".

You can do a bank transfer world wide can't you, free? I did with Flynny in Japan.

I wouldn't send anywhere without the required insurance nowadays too many seem to "get lost".

Things is, who wants to send their bank details to any tom,dick or Erich

Kegsy

You can do a bank transfer world wide can't you, free? I did with Flynny in Japan.

I wouldn't send anywhere without the required insurance nowadays too many seem to "get lost".

You can do a bank transfer world wide can't you, free? I did with Flynny in Japan.

I wouldn't send anywhere without the required insurance nowadays too many seem to "get lost".

Stopped selling overseas due to lost post only post signed for now although its a little dearer i think it pays for both seller and buyer

Things is, who wants to send their bank details to any tom,dick or Erich

Kegsy

they have to know more than sort code / a/c number to get anything from your account

passwords etc have to be correct to do anything other than pay in to yours

your sort code / a/c are on your chq,s yet you still send them to people

send one to me for 100 and i will check

Edited September 5, 201212 yr by keithw

You can do a bank transfer world wide can't you, free? I did with Flynny in Japan.

Not in the US.

Domestic you can use various billpay or whatever they're called options but the last "Wire" transfer from UK cost me

$13 ( or something like that)

not allowed to accept cash on ebay anymore i thought?

You can accept anything you want to accept

Just a few months ago I sold something that added up to $19 & change with the mail, he asked me would I accept cash and just stuck a $20 bill in the mail, I sent him the 45 and everyone was happy.

I even stuck a cheapie in there for him for being such a nice guy.

Doesn't happen very often nowadays ( read , almost never) but it does revive your faith for about 10 minutes

in uk to uk - its free - so is Pingit via your mobile Phone

just need to reg with Barclays first to use Pingit

If you make any item 'buyer collects - C.O.D.' then surely you can get around the need for Paypal?

If you make any item 'buyer collects - C.O.D.' then surely you can get around the need for Paypal?

Lateral thinking. I like it.