I put a record on auction with a well-known dealer and, after it was sold, waited what I thought was a decent amount of time (three weeks) before asking about payment. However the person who bought it hadn't coughed up the money yet, so I waited another couple of weeks. Still no money from the buyer. Eventually after another fortnight I enquired if the winning bidder had paid and if not, could they please cancel the whole thing and send the record back to me. Response was 'He's paid and you'll get your money soon.' Now another two weeks later and still no money. I am most unimpressed with the whole affair and regard it as very poor customer service to put it mildly....my last email didn't even get a response and this is a reputable dealer I'm talking about not some Ebay cowboy.

Has anyone else had this sort of experience auctioning records? 

Disgraceful..IMO certainly wouldnt use em again.. pls pm me. who it was

let us all know who it is. Don't let anyone else get the same treatment

I'm not going to name names right now save to say that it's surprising that the service is so tardy given their status as a top auctioneer and dealer. I've never auctioned items before which is why I wonder if this is uncommon...

This has been over a month the bloke is taking the pi** name now please

Its obviously not normal practice.. ,..but without identifying the party concerned..its rather a pointless thread

Go on, tell us who it is, won't tell anyone else 

If it's JM, Tim Brown or Pat Brady it must be a rare blip....they have been selling/auctioning for ever so problems would of been flagged up on here ages ago....Darren Brown I've heard good reports about as well...not sure about others...kind regards....Rob

Darren Brown excellent in my experience . 

Certainly won't be Darren Brown & that's 100% guaranteed.

I've dealt with with Darren on numerous occasions & he is exceptional.

 

At a guess are the auctioneers chasing the winning bidder for the £.... and then possibly waiting for the payment to clear....Just a thought.....Kind regards...Rob

Edited August 12, 20168 yr by Lionelonthevinyl

Darren Brown - outstanding - Thurs following sales week in your A/C - sometimes only a couple of days if sold Monday / Tues

Steve

time to maybe name and shame , we do this with so called sellers who claim it must be post problem ?etc etc

OK, I've sent them another email asking what's going on, so I won't say who the dealer is at the moment. I'm not out to name and shame anyone as I'm sure this is more to do with the winning bidder delaying payment than any monkey business on the part of the dealer, but I really just wanted to know if this sort of delay is commonplace as it makes me reluctant to use auction services in the future since I'm not doing this for any other reason than to get my money ASAP. Thanks for all the replies.