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Hi everyone
I would be grateful for some advice please before contacting the seller.
I purchased a rare item on eBay and have been waiting for it to arrive from the US.
Today I got a letter from Parcelforce specifying a total of £166.62 customs and import VAT charges
I spoke to them and they told me the seller had declared the total value of the item and also ticked 'gift' on the customs declaration.
I was told that the ticking of 'gift' itself would have been enough for customs to pick up on this (they said it was actually worse than ticking merchandise/commercial/business item). I have no opportunity to negotiate on charges now that this has been ticked as 'gift' - if another option had been ticked I may have.
I am planning to contact the seller asking them to take the item back and then to re-ship it (at their own cost) with a value of around USD $10 and ticked as 'gift' or 'merchandise'.
I hope they agree.
Any tips on how to deal with this please and/on what exactly I should say and ask them to put on the parcel?
I think the 'gift' limit is GBP £40 and for commercial items it is GBP £18.
First time this has happened with a record from the US in over 30 years of collecting
Cheers
Richard